Top Rated Local

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Mayo Auction & Realty

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92.75  Rating Score™
Real Estate
9AM - 5PM ▾

Of 139 ratings posted on 2 verified review sites, Mayo Auction & Realty has an average rating of 4.67 stars. This earns a Rating Score™ of 92.75.

Mayo Auction and Realty is a full-service auction company and estate sale company, effectively marketing your property to the world. As a seller, you will enjoy getting market value for your property or assets, in the time frame you need. As a buyer, you will enjoy our easy-to-use competitive bidding marketplace and online auction services. As a highly respected real estate auction company, our team is here to make your life easier. Give us a call today, and we would be glad to assist with a wide variety of auction services. We proudly service Overland Park, Leawood, and numerous other Kansas City area communities.

Serving: Missouri And Kansas

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134 Total Reviews
4.7
topratedlocal.com
134 reviews | 4.7 average
yelp.com
5 reviews | 4 average
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134 ratings & reviews posted directly on Top Rated Local®

Quality
4.8
Value
4.6
Timeliness
4.7
Experience
4.7
Satisfaction
4.7
OVERALL
4.7
Showing 21-30 of 131 items.

1 review

Verified
We had a 2:15 appointment. Apparently so did many others. We had purchased an outdoor bench along with two other items inside. Even though we were second in line for the 2:15 appointment it was already after 2.30 when someone who had a 2:00 appointment showed up late and the lady let him go before us, essentially rewarding him for being late instead of making him wait in line. Thankfully it wasn’t too cold or raining. We all had to wait in the driveway for a personal assistant to retrieve our items. I respect that decision, but for those of us that had outdoor furniture the lady would not allow any of us to load it while we waited…inconvenient. I would suggest only setting appointments every 15 minutes as they have assistance to help. 5 appointments to 5 assistants. That’s just not fair that we had to wait so long when we were early to our own appointment time. The lady assisting us was very helpful and nice. The items purchased were of good quality, however more needs to be mentioned when there is obvious dents or damage as was with the tea kettle I purchased. It was not noticeable in photos. I purchased 3 items and spent just shy of $500.

Reply from business

Thank you for taking the time to provide feedback on your recent pickup experience. We sincerely apologize for the inconvenience and frustration you experienced. Please know that we take our customers' feedback seriously and use it to improve our services. We understand the importance of respecting your time and we apologize for the delays you encountered. We did have some people show up early and other people without an appointment and this led to some of your delay. We will review our appointment scheduling process to ensure that it is more efficient and fair for all our customers. In regards to the teapot condition, we believe the pictures reflected the condition you mentioned, showing the minor dents and scratches. We do rely heavily on pictures to accurately communicate with our customers the condition of each item, so hopefully knowing this might help to avoid any future disappointments. We appreciate your valuable feedback and will take it into consideration as we strive to provide excellent customer service. We hope to have the opportunity to serve you better in the future.

1 review

Verified
The pick up times are not convenient for people who live out of town or out of state.

Reply from business

Hey Mike. Thanks for taking time to leave us a review and for your suggestion. We try to be as accommodating as possible while still maintaining a healthy work/life balance for our team. So that you are aware, we also offer the ability to ship with some of our auctions and/or the option for you to send someone in your place to pick up items. Thanks again.

1 review

Verified
Professionalism from all the employees at all times.

Reply from business

Thank you very much, Michael. Happy to help.

1 review

Verified
Had an excellent experience, when it got to load it was very organized and people were very friendly and cautious with your items

Reply from business

Thank you so much for the great feedback. We hope to work with you again.

1 review

Verified
I have been very pleased with the money I have made selling with you. And it's fun bidding on items as well. Thank you

Reply from business

Glad to hear this. Thanks Carol!

1 review

Verified
Great people great auctions

Reply from business

Thank you very much David. Happy to help.

1 review

Verified
Personnel friendly and courteous..enjoyed conversing with them.

Reply from business

Thanks for the great feedback. We appreciate your business.

1 review

Verified
I’ve sold items twice with Mayo. Scott has made it so easy to go through this process. I bring items in and he takes care of the rest. All items are listed and when they are sold I receive a categorized list of everything and what they sold for. It’s really a great way to clear out things that you no longer have a need for and receiving payment for them is definitely a plus.

Reply from business

Thanks for the great feedback, Cherie. We will be sure to pass along your praise to Scott and the rest of the team. We appreciate your business.

1 review

Verified
I bid on several items. I was out bid on most but was the high bidder on a small $10 item. I live 140 miles away and the item wasn’t worth the drive. Try to no bid but the site won’t allow it. My $10 item cost $24 to ship. I will definitely watch what I bid on in the future.

Reply from business

Hi Richard. Thanks for reaching out to us. We understand that it can be frustrating when you are outbid on certain items you are interested in, but we must admit this is what makes our process exciting and cost-effective for many users. We hope you come back for additional auctions soon.

1 review

Verified
Great team.. Professional, organized and helpful. Just an overall pleasure to work with.

Reply from business

Thank you very much for the high praise, David. We appreciate your business and look forward to working with you again soon.

*7 additional reviews is factored into the overall rating, but is not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.