This company is bad! Really bad! I have spoken to 8 people this morning and two different chats. I've been on hold for more than 30 minutes, I've been hung up on, I've had chats ended by Breezeline and no one has called me back. All of this and my internet has been out for over 12 hours with no scheduled outages in my area. THe worst part is I was a WOW customer for 3 years with not one problem. My account gets trasnfferes to this trash company for 2 months and I've lost internet twice already!