Brian H.

1 business review
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CARSTAR Crystal Lenexa

85.29  Rating Score
7:30AM - 5PM ▾

Of 360 ratings posted on 3 verified review sites, CARSTAR Crystal Lenexa has an average rating of 4.78 stars. This earns a Rating Score™ of 85.29.

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The worst experience that I have ever had with a service organization. My last review didn't go through to my email or was blocked because of how I described this shop. Basically the shop manager / owner was notified that they didn't finish an left some things off. He then flew off the handle, yelling and screaming, acting like a 5 year old. It was totally embarrassing, not for me but for the shop the way he was yelling and carrying on, it was quite the absurd scene. Nevertheless, I took the car to another shop, it literally took 10 minutes and they never charged me for what CARSTAR charged me to complete. I have taken multiple company vehicles to them over the past 10 years and never had been treated this way. I will never again take my car to the CARSTAR in Lenexa, nor will I ever recommend them to anyone I know.