CARSTAR Crystal Lenexa

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85.29  Rating Score
7:30AM - 5PM ▾

Of 360 ratings posted on 3 verified review sites, CARSTAR Crystal Lenexa has an average rating of 4.78 stars. This earns a Rating Score™ of 85.29.

At CARSTAR, we offer comprehensive collision repair service, cosmetic repairs and autoglass repair and replacement. Whether you’ve had an accident, tangled with Mother Nature or want to freshen up your car's look, you can trust CARSTAR.®

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1 Total Review
2.0

1 rating & review posted directly on Top Rated Local®

Quality
2.0
Value
2.0
Timeliness
4.0
Experience
1.0
Satisfaction
1.0
OVERALL
2.0
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1 review

The worst experience that I have ever had with a service organization. My last review didn't go through to my email or was blocked because of how I described this shop. Basically the shop manager / owner was notified that they didn't finish an left some things off. He then flew off the handle, yelling and screaming, acting like a 5 year old. It was totally embarrassing, not for me but for the shop the way he was yelling and carrying on, it was quite the absurd scene. Nevertheless, I took the car to another shop, it literally took 10 minutes and they never charged me for what CARSTAR charged me to complete. I have taken multiple company vehicles to them over the past 10 years and never had been treated this way. I will never again take my car to the CARSTAR in Lenexa, nor will I ever recommend them to anyone I know.