Bought a 2016 hd tri glide from them. They were all helpful until after the sale was over. I am in Colorado and this was an over the phone/email transaction. they promised a couple of shirts for the wife and I, DID NOT receive them. When I received the trike the battery was dead. Also there was no barrel key with bike. I called them immediately and was told they would get one out to me ASAP. Well it's been 2 months and still no Barrel Key. Fuckin liars!! Then to top it off the lender they hooked me up with is a failure too. It's been over 2 months and still no paperwork sent to my state so I can get tags. My temp plates expire in a week. I tried to call and was put on hold until they closed fro the day..FAILURE...The lender was independent Dealer Services We love the bike but was stroked until they got their money, then they just lied over n over to us.. I will never recommend my Harley friends to these shisters... Buyer BEWARE