To be clear, the timeliness has to do with the factories, NOT ProSource. Dealing with Craig has been a pleasure, and, as stated by someone else, it does have a Cheers atmosphere. Parking has been an ongoing problem for them, but they seem to even have resolved that as well. Those that have not used ProSource West Loop for awhile should definitely come back and try it again. The changes have been a good thing. Even NEW LIGHTING in the showroom!!!!!