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ProSource Of Chicago West Loop

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70.35  Rating Score
8AM - 5PM ▾

Of 29 ratings posted on 2 verified review sites, ProSource of Chicago West Loop has an average rating of 4.32 stars. This earns a Rating Score™ of 70.35.

ProSource® of Chicago West Loop is the product source for trade professionals and their homeowner clients looking to complete their next flooring, kitchen, or bath remodeling project. Housing everything you need in one convenient location, ProSource Wholesale® will convert your home improvement vision into a reality. We’ll keep you on budget with low, wholesale pricing, and our online project management tools provide you with 24/7 support. Plus, you’ll have a dedicated account manager to provide personalized service from start to finish. View current promotions, browse our extensive product catalog, and explore inspiring project possibilities on our website.

Serving: Chicago, IL


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7 Total Reviews
5.0

7 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
5.0
Timeliness
4.9
Experience
5.0
Satisfaction
5.0
OVERALL
5.0
Showing 1-7 of 7 items.

1 review

Verified
Great selection of tile and wonderful customer service!

Reply from business

Hi Karli, Thanks for the review. We're so pleased to hear you enjoy browsing our product selection. We appreciate you taking the time to leave feedback and look forward to having you in the showroom again. Take care!

1 review

Prosource has been a great vendor to me for the last 5 years. Craig and the team there have always taken care of me. From selection to price and delivery they have been excellent.

Reply from business

Hi Pete, Thanks for the review. We're so happy to hear you've enjoyed working with our showroom the past 5 years. We appreciate your feedback and can't wait to have you in the store again. Take care!

1 review

Verified
Excellent procurement experience. Craig Neumann is expert when it comes to product knowledge and very patient with his clients. We had unhurried compare-and-contrast time with great assistance when needed. Made some great, informed choices and got solid value also. Highly recommend.

Reply from business

Hi Tom, Thanks for the review. We're so happy to hear you had a great experience working with our showroom. We value your feedback and look forward to your next visit. Come back and see us anytime, take care!

2 reviews

Verified
Working on Lobby Interior Design project in Chicago IL, my Sales person is Bryce he is my go to salesperson Bryce answer your questions quickly , and understands the industry very accommodating , There prices are reasonable , great manufactures and love the service . Thank you Bryce

Reply from business

Hi T S, Thank you for taking the time to leave a review! We are thrilled to hear you enjoy partnering with our showroom. We value your feedback and are looking forward to your next visit, take care!

1 review

Verified
To be clear, the timeliness has to do with the factories, NOT ProSource. Dealing with Craig has been a pleasure, and, as stated by someone else, it does have a Cheers atmosphere. Parking has been an ongoing problem for them, but they seem to even have resolved that as well. Those that have not used ProSource West Loop for awhile should definitely come back and try it again. The changes have been a good thing. Even NEW LIGHTING in the showroom!!!!!

Reply from business

Hi Lynn, Thanks so much for taking the time to leave such an awesome review! We are thrilled to hear you enjoy working with our showroom team. We truly value your feedback and will definitely be passing it along to Craig and the rest of the showroom team. We're looking forward to your next visit, take care!

1 review

Verified
I really enjoy working with the people at Pro Source. They are very helpful and nice. The selection of products is great and it is easy to borrow samples to show clients or bring the clients to the showroom to work together there. I would recommend them to anyone.

Reply from business

Hi Allison, Thank you for taking the time to leave a review! We are so pleased to hear that you enjoy our product selection; client and member satisfaction is our top priority! We appreciate the feedback and recommendation and look forward to your next visit, take care!

1 review

Verified
Working with Craig, Tony, Lindsey, Susan and Ken has simplified my process. At ProSource Chicago, I feel like I'm walking into Cheers (where everybody knows your name -- you know the jingle). The entire staff is professional, willing to help, dedicated, and knowledgeable. Visit after visit, I have been impressed with the new information I learn with each interaction. There is a solid team of employees at ProSource and I am happy to have a business relationship with each member.

Reply from business

Hi Manny, Thanks so much for taking the time to leave a review! We truly appreciate your awesome feedback along with your continued partnership; we look forward to future projects! We will definitely be passing your kind words on to the rest of the showroom team. Come and see us anytime, take care!