I bought a Rolex President years ago from Beckertime. I recently asked them to assist me with my watch and although they did not have to do anything, both Matt and Jennifer went overboard in their efforts to assist me. I cannot say enough about their great service! I cannot see why anyone would shop elsewhere for a used Rolex. Excellent service, years of top rated performance and solid backup when you need work done on your watch, even years after purchase! Great people to work with.