The booking process and day of labor was good; however, a number of our items were damaged as a result of improper wrapping and truck loading. For example, not putting furniture blankets on the whole item, leaving the legs exposed for damage, up-righting furniture on end in the moving truck so items were rubbed raw against the metal floor (without putting anything under!), leather couches were moved with no protection whatsoever causing them to be ripped and finally in our initial box stacks, the heaviest ones were all the way at the top and the lighter boxes (some marked fragile) formed the base, resulting in boxes be crushed and items ruined. This company would be good for small local moves with few items but nothing larger or with nicer items.