DO NOT do business with this Prosource franchise. The owners are in Orlando and their son Joshua now runs the show. He is NOT trustworthy or respectful. I have been in the building business for over 40 years and have never seen the deterioration of a business like this one. We had to return tile and wood flooring numerous times due to product defects. Of course, they blamed others. Numerous orders had quantity deficiencies or the wrong product all together. Of course, they blamed others and Covid! What? Returning bad product is difficult at best and they want you to pay shipping and restocking fees regardless of who made the mistake because they carry virtually no inventory. Getting your money back is next to impossible. DO NOT do business with this Prosource franchise. The owners are in Orlando and their son Joshua now runs the show. He is NOT trustworthy or respectful. I have been in the building business for over 40 years and have never seen the deterioration of a business like this one. We had to return tile and wood flooring numerous times due to product defects. Of course, they blamed others. Numerous orders had quantity deficiencies or the wrong product all together. Of course, they blamed others and Covid! What? Returning bad product is difficult at best and they want you to pay shipping and restocking fees regardless of who made the mistake because they carry virtually no inventory. Getting your money back is next to impossible. If you want to avoid headaches and significant delays to your project, do yourself a favor and deal with an honest vendor that actually has inventory and values their customers. If you want to avoid headaches and significant delays to your project, do yourself a favor and deal with an honest vendor that actually has inventory and values their customers.