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ProSource Of Pinellas County

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77.59  Rating Score
8AM - 5PM ▾

Of 56 ratings posted on 3 verified review sites, ProSource of Pinellas County has an average rating of 4.32 stars. This earns a Rating Score™ of 77.59.

ProSource® of Pinellas County is the product source for trade professionals and their homeowner clients looking to complete their next flooring, kitchen, or bath remodeling project. Housing everything you need in one convenient location, ProSource Wholesale® will convert your home improvement vision into a reality. We’ll keep you on budget with low, wholesale pricing, and our online project management tools provide you with 24/7 support. Plus, you’ll have a dedicated account manager to provide personalized service from start to finish. View current promotions, browse our extensive product catalog, and explore inspiring project possibilities on our website.

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12 Total Reviews
4.7

12 ratings & reviews posted directly on Top Rated Local®

Quality
4.8
Value
4.6
Timeliness
4.7
Experience
4.7
Satisfaction
4.7
OVERALL
4.7
Showing 1-10 of 12 items.

1 review

DO NOT do business with this Prosource franchise. The owners are in Orlando and their son Joshua now runs the show. He is NOT trustworthy or respectful. I have been in the building business for over 40 years and have never seen the deterioration of a business like this one. We had to return tile and wood flooring numerous times due to product defects. Of course, they blamed others. Numerous orders had quantity deficiencies or the wrong product all together. Of course, they blamed others and Covid! What? Returning bad product is difficult at best and they want you to pay shipping and restocking fees regardless of who made the mistake because they carry virtually no inventory. Getting your money back is next to impossible. DO NOT do business with this Prosource franchise. The owners are in Orlando and their son Joshua now runs the show. He is NOT trustworthy or respectful. I have been in the building business for over 40 years and have never seen the deterioration of a business like this one. We had to return tile and wood flooring numerous times due to product defects. Of course, they blamed others. Numerous orders had quantity deficiencies or the wrong product all together. Of course, they blamed others and Covid! What? Returning bad product is difficult at best and they want you to pay shipping and restocking fees regardless of who made the mistake because they carry virtually no inventory. Getting your money back is next to impossible. If you want to avoid headaches and significant delays to your project, do yourself a favor and deal with an honest vendor that actually has inventory and values their customers. If you want to avoid headaches and significant delays to your project, do yourself a favor and deal with an honest vendor that actually has inventory and values their customers.

Reply from business

Hi Peter, Thank you for your review. ProSource showrooms are independently owned and operated and services do vary by location. We’re extremely sorry to hear about the obstacles and inconvenience that occurred during your project. Our main goal is the satisfaction of our members and clients and we are committed to learning from each and every project. We value your feedback will be looking into this to gather more details.

1 review

Verified
Our experience at ProSource in Largo, with the help of Sophia and Codi, has been Amazing! We could not have asked for better guidance. Thanks!!

Reply from business

Hi Kenneth, Thank you for the review. We're so happy to hear you enjoyed working with our team and visiting our showroom. We appreciate your feedback and very much look forward to your next visit. Come back and see us anytime, take care!

1 review

Verified
Sofia did a great job showing us options , matching choices with the granite we had picked out for our 2 bathrooms. She is highly professional and very personable and Immediately put us at ease and excited to begin the project. Codi was also great . She got us settled in when we arrived and kept us informed of delivery information. ProSource has a wide variety of options for any project you may have. A very impressive showroom. We would highly recommend making them your vendor.

Reply from business

Hi Richard, Thanks for taking the time to leave a review. We're so happy to hear you enjoyed working with Sofia and Cody to brainstorm and gather materials for your project. We value your feedback and will definitely pass it on. We hope to have you in the store again soon. Take care!

1 review

Verified
richard johnson was very helpful when we purchase our floor

Reply from business

Hi Dennis, Thanks for taking the time to leave a review. We're so happy to hear you enjoyed working with our showroom team. We appreciate your feedback and look forward to your next visit. Take care!

1 review

Verified
Sofia does an excellent job with helping the client to make choices. She is very knowledgeable and personable. Yeah Sofia!!

Reply from business

Hi Cindy, Thanks for the review. We're so happy to hear you enjoy working with our showroom team. We appreciate your feedback and will definitely forward it on to Sofia. We look forward to your next visit, take care!

1 review

Verified
Richard Johnson was extremely helpful and attentive

Reply from business

Hi Daniel, Thanks for the review. We're happy to hear you enjoy working with our showroom team. We look forward to your next visit. Take care!

1 review

Verified
Sophia was great to work with helped us with our choices.

Reply from business

Hi Ty, Thanks for the review. We're so happy to hear you had a great experience at our showroom and enjoyed working with Sophia. We appreciate your feedback and look forward to your next visit. Take care!

1 review

Verified
Our salesman Keith was a pleasure to work with, he answered all our concerns and offered excellent advice. He responded immediately and product was delivered on time.

Reply from business

Hi William, Thank you for the review. We're thrilled to hear you enjoyed working with our showroom team. We appreciate your feedback and look forward to your next visit. Take care!

1 review

Verified
ProSource has a huge variety of flooring to select from, in all price ranges. Sophia was very helpful and patient with us as we selected the best flooring tile for our 1400 sq ft rennovation. We had to order more tile and she was very prompt with making it happen over the Thanksgiving holiday. We'll be back to do our master bath in the next year!!

Reply from business

Hi Vicki, Thank you for taking the time to leave a review. We are so happy to hear you enjoy our product selection and working with our showroom team. We value your feedback and look forward to your next visit. Come back and see us anytime, take care!

1 review

Verified
Sofia is a great person to deal with

Reply from business

Hi Rhonda, Thank you for taking the time to leave a review! We appreciate your feedback and will be forwarding it on to Sofia! Come back and see us anytime, take care!