Terrible customer service! When Breezeline switched over the lines after aquiring WOW!, we lost internet, as did many of homes in our community. I spent around 4 hours calling customer support to get the problem fixed and got a different wrong answer every time I called. One of the reps got offended when I said we should get a month’s credit for all the time we were without internet service and the hassle involved. When I responded to her outrage by asking how much of a credit she thought was fair, this rep went on and on about how unreasonable I was. Very unprofessional. Breezeline finally scheduled a technician to come out, but the appointment was a week and a half after the problem started. By that time, we had switched to Spectrum. When I called to have my credit card deleted from their system and to cancel service, Mark told me my final bill, $6.06, would come in the mail. When the final bill arrived it was — no surprise — for a different amount, $11.86. This is a clown car of a company!