Absolutely the worst customer service I have experienced since the now defunct Sprint cellular! This company took over WOW, which was a good company. Since Breezeline took over my internet has been so BAD. The QOS of the signal is terrible. The connection is full of corrupt bit and packet re-transmits. All this means the actual bandwidth is cut by 75% even though I pay for a 1 Gb conn4ction, in real life I can barely get 300 mb. My streaming video is constantly buffering now. And the connection frequently get shutoff during the daytime business hours. causing me to have to clock off work and lose money. All the while Breezeline still charges me for the non-existent connection. I rarely ever had any problems with WOW. Now I have nothing but problems with them. The only other company in town is Spectrum which isn't much different since they took over Time Warner. As soon as I can find any company to handle my needs I am dropping Breezeline faster than a hot potato!!!!!! This company doesn't really care about its customers!!!!!!! When you call they just give you platitudes and don't act like they really care and they don't do anything to really fix the issue with connection quality. Spectrum might be an acceptable but temporary option. Spectrum doe have better prices !!!!!!