Winichahanat Veterinary Care

Winichahanat Veterinary Care 495 Central Ave # 03820, Dover, NH 03820 I brought one of my cats in to be treated last week. The staff was wonderful. The doctor was ver explanatory and my cat was well cared for. While I was there, I asked that my other cat be scheduled to be neutered, in addition to bringing the other cat in for suture removal. Both dates were scheduled and upon bringing the second cat in, the technicians were confused as to why I came in. When I told them, they said the cat would need shots before getting neutered, which is fine but I was not ever told that. They just stared at me and said nothing. When a representative (Leslie) called to follow up, she was defensive, nasty, talked over me, essentially told me I was a liar because “their staff always tell their patients this information.” When I told her this information was not communicated to me, she told me she would send my patient folders back, that this was obviously not a good fit. When I requested to hear from the doctor, he was extremely aggressive and defensive. It was scary. There are some extremely passive-aggressive people in this practice, and am happy to move on.