WAG Premier Grooming Salon & Dog Spa

I brought my goldendoodle in earlier today and she literally came home without any fur at all. The groomer was very friendly initially and told me she would have to go shorter because the fur was pretty matted but I had no idea my dog would only have her skin left. Normally short means at least a quarter of an inch. She also came home with a cut on her paw and with both ears bleeding they cut big chunks on both of her ears. When I picked her up the groomer said there was a red spot on her paw and maybe she was bit by an insect but when I got home and I looked at it closely I realized it was definitely another cut. They cut her whiskers completely so I called the Vet and she said a groomer should never cut the whiskers unless recommended by a Vet and that's why Maddy has been disoriented and bumping into the walls and furniture. I was told by Jessica at the wag salon that they cut every dos's whiskers so I sent her some information on it and hopefully they will stop doing that to dogs. This is truly the worst experience I have ever had with a groomer. My 5 year old cried and said I had brought the wrong dog back home. I even left a $12 tip because I paid before seeing Maddy. There is no way I would have left a dollar if saw what they did to my dog. I am so disappointed since I had only read great reviews. I look at the before and after photos of Maddy and I can't believe what they did to her. I would definitely want a full refund, especially the tip portion but Jessica told me too bad but no refunds so I am disputing the charges with my bank :-(