The Art Of Smile

Absolutely do not recommend this practice. I ended up here for an emergency appointment in March of 2024. I went back for a cleaning & they talked me into spending $900 out of pocket for perio trays, which were going to heal my gums, and “push the gel up into the gums” I used the trays but never saw any improvement. Went back to a previous dentist that was in network & now closer to where I moved. They asked me when my last cleaning was, and I said March of 2024. They said that some of my build up was black, meaning it has been there for quite a while and there’s no way the previous place did any level of quality cleaning. I told them about the perio trays, and they had never even heard of them and said that it was absolutely impossible for anything to be pushed up into the gums like Art of Smile convinced me the perio trays do. At this time, they referred me to a periodontist for an evaluation because of gum inflammation & bleeding and I had a deep scaling done & gums already feel & look better in TWO WEEKS with 90% less bleeding. Periodontist never heard of Perio trays either. In summary, The Art of Smile: - Didn’t do a quality teeth cleaning - Wasted $900 dollars out of pocket for something that wasn’t even capable of what they claimed - Never mentioned that they didn’t take my insurance, so everything was taken out of my small out of network amount - Didn’t inform me of the level of my gum issue - Didn’t refer me to a periodontist or recommend a deep cleaning - Had to chase them for months for a receipt for FSA - which disabled my card for months, then couldn’t even provide me with an itemized receipt (HOW?) - There was a small space between two of my teeth, AOS told me I should just replace both teeth to fill in the gap. That gap was caused by my gum inflammation and will close as my gums heal after the deep scaling. - When I complained to them, they didn’t even apologize. Just told me they’d remove me from their list & have a good day. All of these things, allowed my condition to worsen. This practice is absolutely deplorable, and the fact that you can’t hold any of these horrible places accountable is astonishing. I don’t ever write reviews, but I don’t want anyone else to go through what I went through and waste their time or money.