Shipwrecks Taphouse & Grill

I was there last Friday and was taken back at how a lady spoke to a customer sitting at the bar. When I returned to my seat and asked my server who that short brown hair lady was and I was informed it was the general manager. I can not believe this manager gets away with talking to customers the way I heard her talk. By the time we paid and left the manager was gone so I couldn’t talk to her. I own a business and I would not tolerate that from my general manager or anyone else. Jobs would be lost. The food was good and my server was great, but I will not return to this place again. I hope the owner sees this and handles this problem.

While vacationing in Kitty Hawk, my family and I decided to order takeout from Shipwrecks. I have a severe wheat allergy and Shipwrecks states that is has gluten-free options. I ordered the Bourbon Bacon Jam Burger with a gluten-free bun. It is mentioned on the menu (both online and with their online ordering) that a gluten-free bun is available for an additional charge. When I picked up the order, the manager said that the gluten-free bun was wrapped in aluminum foil. We opened our meal containers and there was one bun wrapped in aluminum foil. After eating part of the bun, I began breaking out into hives. I had to take a large dose of Benadryl in order to refrain from using my epipen and rushing to the local hospital/emergency clinic. I called and spoke with a couple of employees. One informed me that they do not have gluten-free buns although it is clearly labeled on their menu. The other said they do have them and that he was sorry for the mixup. I don’t usually leave bad reviews, but this “mixup” was dangerous. I’m hoping that it doesn’t happen to anyone else.