ProSource Of North Orange County

I needed some items (hinges & touch-up paint) to repair my 8 year old Omega Cabinets. Prosource was the only company I could find who said they may be able to help when I visited the showroom unannounced. They went way beyond providing me help. Once they understood my problem, they proactively contacted Omega customer service to discuss my needs. They were able to get the hinges from the manufacturer free of charge and also advised that the touch-up kit may not work due to a change on color formula over the years. This saved me $100. They also recommended an alternative to address the touch-up need. Mari and Corrin went way beyond in solving my problem and making my experience 'effortless'. Couldn't ask for better service. Thank you!

Shallyn Blandford Account manager was very helpful when ordering my flooring! I truly appreciate all the professional help everyone was so nice

I highly recommend Diana Drake @ ProSource! I refer clients to her all the time & have always got back rave reviews! She is very knowledgeable about her products!

Knowledgeable and personable. It was a great experience with everyone who helped us. Troy Hanson is an asset to your operation.

happy to do businees with ProSource. Jorge is th best.

Working with Jimmy at ProSource in Placentia was extraordinary. His professionalism, courtesy and integrity were above and beyond my expectations. He was always immediately responsive to my concerns and and kept me informed. Because of him I would definitely recommend ProSource to anyone.

ProSource is a great one stop shop. It saves me a ton of time not having to run around to a variety of showrooms. I love that clients can pay for product directly. Jorge is the best! He is quick to respond and always gets me the answers and information I need.

#1 show room excellent service

This was the first time I used Prosource. Jimmy Vo was awesome. Very responsive returning calls and worked hard to get me what I wanted. I LOVE my new sink and will use ProSource for my next project!

Our counter top templating and installation was subbed out to John Padgett Construction. This company is to install our back splash too. We thought ProSource was handling all and we were never told until after paying that Padgett Construction would now be our contact for this job. Mr. Padgett does not return calls and when his templaters put 2 exacta knife cuts in one brand new cabinet door and a small gouge in another, Mr. Padgett does not respond. I sent him a text showing the damage. I have paid for all material but to this date, have no idea when my back splash is to be installed....and where my back splash material is being held. I wish I would have known our job was going to be outsourced because I would have liked to check out this contractor first. When I advised ProSource of the problems we are having with Padgett Construction, I was informed that Pro Source was out of the picture....even though Padgett Construction was THEIR choice of vendor and not ours. Also, when his templators were done, they NEVER discussed seam placement or anything about the job with us other than how far we wanted the over hang for the bar stools to come out to. They just said, "We are finished" and left. They may have been done like this hoping we would only find the damage they did after they left...and that is indeed what happened. A few days later, this company showed up unannounced in my driveway with the WRONG counter top and the crew consisted of 2 non English speaking men. We got them to finally understand that this was not our counter--ours was white and the one they came with was mostly black. They wanted to come back in 30 minutes with my countertop....the drive to the shop takes longer than that and we already had set another date for our install. It was all left up to us to drive to the shop to discuss seam placement and we did this the very next day after the templating was done. My friends say the templators are supposed to go over seam placement at your home so you can decide which way would work best. I didn't want any seams and offered to buy more material but they nixed that offer. Needless to say, we are worried about our outcome.