Dropping the ball might be this company's best attribute! We started our process with loan officer Ben Comia. We were upfront from day one about our financial situation & past events that may keep us from getting a home loan. All documents & needed materials were in Ben's hand from Day 1, we believe he dropped the ball on us big time! After getting a pre approval from Ben, we house searched, made an offer that was accepted & began the process of home purchase. Inspections happened & all the while I stayed in close communication with Ben to get all requests quickly for his underwriting team. Long story short, do you know they waited until 1 week before closing to tell us underwriting would not approve our loan!?? By the way, at this point we had sold our home & were soon to be homeless!
I attempted to reach out to Dustin Dehart myself but never received a call back. We then hired a lawyer who called Dustin twice to no avail. I think Nova Home Loans thinks if they ignore us, we will go away... but we will not. We intend on suing this company for negligence ... plus! We have lost so much due to their gross negligence and intent on seeing this to the fullest extent. Companies like Nova Home Loans hope for people they screw over to give up, they have never met us.
Do NOT trust this company with your home buying needs. I warn you. Don't be left homeless, like they left us.
A company like Nova Home Loans should be allowed to receive zero stars because that is what they are worth!
1 review 