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I25 Kia

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98.21  Rating Score™
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8:30AM - 7PM ▾

Of 3,105 ratings posted on 4 verified review sites, i25 Kia has an average rating of 4.92 stars. This earns a Rating Score™ of 98.21.

At i25 Kia, we pride ourselves on being Colorado’s Kia Volume Dealer. We are dedicated to top customer service, and a stress-free new and used car buying experience. Conveniently located off of I-25 in Longmont, i25 Kia is minutes away from Northern Colorado and Denver. Our staff understands that customer service goes beyond the car buying experience, which is why they work with our customers before, during and after vehicle purchase to ensure a strong relationship. As an i25 Kia customer, you can rest-assured you are getting the lowest price guaranteed. Being Colorado’s Kia Volume Dealer allows us to pass the savings on to you! We know that a vehicle is an investment, which is why we work with our service department to protect the longevity of your vehicle. Our state-of-the-art service department serves all makes and models of Kia, with the best technology and training available. i25kia.com is property of EME, LLC, dba Ehrlich i25 Kia.
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1 Total Review
1.4
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1 reviews | 1.4 average
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1 rating & review posted directly on Top Rated Local®

Quality
2.0
Value
2.0
Timeliness
1.0
Experience
1.0
Satisfaction
1.0
OVERALL
1.4
Showing 1-1 of 1 item.

1 review

This dealership was GREAT when it was I25 Kia. Change in ownership is TERRIBLE! Took me four days to reach someone in service. No one returned my messages. Was then told they would need to order the part and they would let me know when it came in. They expected 3-4 days. Called again a week later. It had come in but, their messaging system hadn’t notified me. Scheduled my two routine maintenance items. Arrived for service. Was told 1.5-2 hours. They came out at 2 hours told me their tool to install my belt had broken and they would need to order a new tool. I waited another 45 minutes for my car. They also tried to charge me $20 than I was quoted on the phone. They did adjust it. I was told a week for the tool. Called at two weeks and no tool. It is now a month later with no communication and no tool. I waited on hold for 25 minutes to hear your excuses. To be fair they offered to install my belt for free due to the hassle. I drive 2.5 hours each way to come here. I am done with the POOR customer service. Do what you say you are going to do. No more games. There are plenty of other KIA dealerships to choose from. You have lost my next car purchase and service for the future.