Getcarrier.com

Very untrustworthy company. The agent, Eva Simpson, had me pay in full for a quote and promised to pick up my car within a specified time frame. However, she later demanded an additional 20% before sending a driver. The contract was not honored, costing me significant time and money, and it severely disrupted my schedule. It’s clear that many others are facing similar issues with this company. I strongly recommend filing a complaint with the Delaware Attorney General, where the company is located.

Do not use this company, they brokered my car through Dones Auto Transport., car was extremely damaged when it was received. And I have had no support getting anything finished or fixed. This company claims to be so great, but the bottom line is, there's no communication. And trying to reach somebody is impossible. find another company. Do not use this company. HORRIBLE CUSTOMER SERVICE!!!

I hired GetCarrier to transport my car from Maine to California. I was clear upfront that it needed to arrive by a certain date and I was told it wouldn't be a problem. After more than 8 days, they still had not found a carrier so I looked elsewhere. I found out that GetCarrier was offering an unreasonably low amount to the driver which is why they couldn't find one. Their rep Vitali sent me very aggressive messages saying I was a liar and that I violated the contract. He even threatened legal action against me. Despite not fulfilling their end of the contract, they still charged me $150. I highly recommend that you avoid this broker at all costs. They are a scam.

Communication was abysmal. Driver took off with my 60k car. I was given 3 dates and none were honored. I had to file a police report. STAY far away from EUGENE and DAN!!!!

Unprofessional HARASSERS. I’ve told this company, specifically DIANA to take me off their contact list and do not contact me again. She then responded back “why?” Once a person tells you to put them on do not contact, you do not contact again for legal reasons. Next day they contacted me again. I told them YET AGAIN take my off the list and that I have reported them to FTC. They responded back “okay do it again.” RUDE UNPROFESSIONALS THIS PLACE IS A JOKE.

They get you under contract for once price then contact you with drivers for way more that they say. It took them so long to get to my vehicle after signing the contract the vehicle was towed away from the transport location. Then once a driver did finally get to the where the vehicle should have been and it was not there they charged me $200 - rip offs - scam!

Great price and vehicle was delivered on time. Thank you!

I would not recommend this they a carrier that did not have the correct equipment to transport my vehicle. After several calls to the carrier and voice mails he never returned a call. If this is the type of people they use to transport vehicles it’s not someone I would trust.

GC provided me a quote to transport a vehicle from NM to CA for $1030. I signed a contract and then heard virtually nothing for 4 days. Eventually, after attempting to contact them 5 different ways, I got a single line email saying they were still looking for a carrier. When I finally got in touch with a human they said they'd been trying to get in touch with me and left a VM, which was a complete lie. Finally today I got a text telling me they found a driver and the price would be $1580. When I told him no way he got increasingly aggressive and nasty. Here are a few excerpts from our text exchange: Him: The FINAL TOTAL and GUARANTEED rate for the move, with winch operation, insurance and add.man hours is $1580. The price is firm and won't change any more. Can we proceed? Me: No - that's $500+ more than what was quoted. It's been abundantly clear from the get go that the van is not running. I have an email from your company specifically stating that the quoted price was for a non-running van. Nothing has changed, so there should be no "additional" man hours Him: Provided the quote was ESTIMATED and CALCULATED, it's senseless to compare the estimated and the final price. Me: Price was estimated, but the fact that you were off by more than 50% tells me that either GetCarrier is terrible at estimating or it was a deceptively low quote to pull me in. I'm not doing it Him: Estimate is an estimate in its terms. The definition is same as well. Whatever the estimate was, the final price now is as it is. You won't persuade me that I'm wrong, as I do my job right and fair all the time. If $1580 is a problem, okay Me: Ya, no way. Very dishonest. I provide estimates in my own job all the time. If I was off by 53% I'd be fired Him: You think you're brave enough to be saying all this BS, good for you. Thinking I'm a buddy next door. You're wrong. You're loosing only your time and money. It continued to devolve from there. Total scumbags from start to finish

They quoted $850 for moving a car from California to Texas. I followed up with them regularly to see if they had found a driver for me. They kept saying "not yet but soon." 2 days before my pickup is scheduled they increased the price to $1150 and then demanded that I pay the cancelation fee if I did not use their service. I told them I will happy to see them in small claims court since I have a record of all our conversations.