We were slammed with a bill stating carpets last 8 years. I called the company they used directly, who told me 5-6 WITHOUT PETS, and 1-2 years WITH PETS.
At move in, we were told carpets have a 2-3 year life. After living there for 3 and spending $100 on cleaning supplies in addition to 3 days with the assistance of 2 other adults, the fee of 4.5 hours billed to us is also ridiculous and unmerited.
We were told that the record of an 8 year carpet life is in our agreement which is a blatant lie. There is no record of this.
Perhaps the company should reevaluate pet permission.
The company refuses to hear us out or come to a reasonable agreement.
Overall experience has been fantastic here, if I weren’t getting a roommate I would stay for another year! Staff has always been friendly but especially Ray in Maintence. He is the absolute best, anytime I have a request he gets it done in a very timely fashion! He is a really hard worker and stays on top of all requests! Best Maintence guy I’ve ever encountered in my 5+ years in renting!
1 review 