First Interstate Bank

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35.83  Rating Score
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Of 9 ratings posted on 2 verified review sites, First Interstate Bank has an average rating of 2.63 stars. This earns a Rating Score™ of 35.83.

First Interstate Bank in Boise, ID offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Boise West Overland branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With over 300 locations across 14 states, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.
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2 Total Reviews
1.0

2 ratings & reviews posted directly on Top Rated Local®

Quality
1.0
Value
1.0
Timeliness
1.0
Experience
1.0
Satisfaction
1.0
OVERALL
1.0
Showing 1-2 of 2 items.

1 review

They bought out Great Western Bank. They said the login information for online banking would be the same. That was a lie because now my password doesn't work. I've been waiting on hold for over an hour and a half to simply access my account. Apparently, they have enough money to buy out a bank but don't give a flying f if you can access your own money. Never go with this bank!

1 review

I was very dissatisfied with the service at this bank. After being in line for 45 minutes they were unable to cash a check for which we had made prior arrangements to have the funds prepared for us. I did not recommend a substitution