I am a long time ( 12 years ) " raving fan " of Shasta and have had minimal issues with my pool during that period , and when I did I always had a 5 STAR experience. My most recent repairs involved a new variable speed motor and replacement of my pop ups. As in the past the service by every member of Shasta Pool Repair that I dealt with was outstanding. Special KUDO's to Scott K for the new motor, Phil Z for the new gear assembly and many helpful tips on the pop ups, and Alvin ( a diver ) who was here last week to complete the " tri-fecta " of " world class " service. The communication with the service group in making the appointments , along with the timely update as to the technicians arriving , and the personal interaction with me regarding what they were doing , and their professionalism and workmanship all added up to " 1st class service " from start to finish. Congratulations all the way around for a total team effort, and for keeping me a " raving - fan " of Shasta.