Kimberly F.

1 business review
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Sky Van Lines

95.24  Rating Score

Of 521 ratings posted on 3 verified review sites, Sky Van Lines has an average rating of 4.72 stars. This earns a Rating Score™ of 95.24.

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This is your sign - do NOT use this company!!!  This company was not the cheapest company we could find, however we decided to pay more for the reassurance they gave us - they stated they did not hire out third-party contractors to complete the moving process and they spoke of the pride they took in caring for our belongings throughout the moving process.  1) when our belongings arrived at our new location, the truck driver arrived alone and then "called a friend" to help him unload the truck into the new house - this "friend" was not an employee of the company we hired for the service and therefore we had no way of verifying our safety or his qualifications.  2) When unloading our belongings, the "movers" carelessly threw our boxes around breaking many fragile valuables - most of which were sentimental in value (please refer to Christmas box pictures). *The company's insurance policy is pointless for claims and the value of sentimental items is unmeasurable.  3) The service in general was unprofessional and discourteous - moving is hard and stressful as it is - i did not need men who were unhappy with their job cussing in front of me and taking their frustration out on me.  4) part of the service they offered was to unwrap large items and put furniture back together. The truck driver (who doubled as a "mover") was unqualified and did not know how to put together my refrigerator as proven by his decision to use a mallet on open wiring when attempting to assemble the fridge doors.  5) Lastly, and most traumatizing, after the truck driver unboxed and unpacked everything inside my house on a rainy day, he felt the need to take ALL THE TRASH and LEAVE IT ON MY FRONT LAWN then DROVE AWAY!!!!!  I sent pictures and filed a complaint but the company never resolved the matter. They are apparently fine with the unprofessional way the employees represent their business. I will never use this company again and I would NOT RECOMMEND them to my worst enemy.