I am very pleased with my wap wash. I had an issue and customer service or Dr Ken, answered literally immediately. Like within minutes and had a new order sent out to me right away the same day. That’s what I call good business. I am highly sensitive to anything in my private area and also sensitive to lotions on my skin in general. Dr Kens wap wash has not broken me out at all and I started using it last year. I am very pleased