Wildly unprofessional. They demanded they be paid in cash so that I could not get a fraud referendum through a credit card (fraud protection). They hired a sub contractor to move my items, losing and damaging over $10,000 dollars worth of items. After talking with Sky Van Lines, they said they would make it right, and then immediately stopped answering all my calls (I confirmed this with using an alternate phone number, which was immediately answered by the staff). Stay away! Their ratings must be faked!