There are a couple of concerns; 1. I use the incubent bikes and find they either don't have sound, their heart monitors don't work and they each have different difficulty setting even though they are set to the same level. 2. Staff seem to converge at the entrance desk instead of floating throughout the building....too much talking with each other. 3. It may be me but I'm led to beleive it is my problem if I ask for the blinds to be let down as the sun is just at eye height blunding the workout customer. I would certainly like to see these reviews coming through every quarter. Thanks Bryon