I would not recommend this business. I ordered a custom door in late Oct 2021. Due to covid, I was given and installation date of April 4th, no problem. On April 4th, the installer shows up, removes my current door frame etc. only to discover that they ordered the wrong door! They put the original frame (which is now cut) back on including my original storm door. When I called to understand next steps to correct the situation, they give me an installation date of another six weeks out. There was no attempt to return as soon as possible despite the fact that I have been waiting since Oct. In addition, I was told by Jim Leonard that a 5% discount was the max I would receive for their error...and it gets better...my original storm door (that I purchased through Lowes years prior) has now FALLEN OFF THE HINGES!!! I CALLED AGAIN, which is now 4 days later, AND HAVE YET TO RECEIVE A RESPONSE!!!! This is unacceptable! I went to Pella to avoid mishaps with a Lowes or Home Depot thinking I would receive professional top notch treatment and service and I have received neither despite my almost $10K purchase!!!! I will be contacting the attorney generals office. BEWARE...they aren't who you think they are!!!!