Brian and Madalyn were great to work with. My wife and I do not move fast on important decisions and they were very paitent with us as we did reasearch on our own. In fact it was about a 3 month period for us. Overall Brian spent about 4 hours on the phone and in person answering our questions and helping us design a plan that we felt fit our needs and payment format. Not once did Brian and Madalyn ever push for a decision or try to sell. They presented suggestions listen to our feedback. We also attended two classes. Don't be afraid to work with them and talk with them and find some security in this overlooked part of aging.