I live in FL, was buying RV in TX where my son lives. Halfway on my drive to TX life through a major medical issue at me. I sent an email and then called Amazing RV's. I knew I'd lose deposit and hoped they didn't act like the stories I've read. They were understanding and even refunded my deposit. WOW! And they were $2,000 under other dealers for same travel trailer. Check them out if your looking for an RV. Great people!