Michelle H.

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Samantha Taylor Fitness - Carrollwood

95.23  Rating Score

Of 39 ratings posted on 2 verified review sites, Samantha Taylor Fitness - Carrollwood has an average rating of 4.92 stars. This earns a Rating Score™ of 95.23.

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Beware ladies, if your contract expires and you have left over sessions, you will not be refunded and you will lose them. They supposedly said they gave me one extra month to get the sessions completed but when I told them that it won’t be possible to complete them by the end of January, due to how severely sick I got from having Covid. They didn’t care. They stated they did me a courtesy favor. I would still be losing about 4-6 sessions even if I went 3 times a week starting today. But I am still having breathing issues, I said I will start up next week. I will not be losing another 2 sessions, so I just lost out a ton of money. They only care about taking your money. I would not recommend this company to anyone if they wanted personal training. I also, saw that they don’t set an exact date of when they pull the monthly payments. I have seen from the several months that I have been going, they have changed the dates. And if you live paycheck to paycheck that is a huge deal. They have caused my bank account to bounce because they pulled the money several days ahead of when they originally agreed to withdraw the money on when I first signed up. They also seem to be having internal problems with keeping their staff at the company. Since I have started, we have lost several trainers and that is alarming. I have only been a member since April 2022. And make sure to always follow up with them if you need them to do something, like for instance set up a body scan. I have been asking for last couple of months to get my monthly body scan done and each time they said they would get back to me which they didn’t. So be careful ladies I of when you sign up with this company, they may seem like they care and want to put you first but they don’t. They are just out for your money.