I placed an order locally, which was hand delivered to my work. After my communication with the business, I can’t say enough about what a delightful person Lorraine is, and how professionally she runs her business. So when other customers say the customer service is good, I back that, 100%. When I received my order it was so beautifully packaged I felt like I had received a gift, and she had hand written a sweet note to me thanking me for my order. I’ll always remember that, but also her products are out of this world. When I opened the package the fragrance was amazing. I’ve never seen products like hers. Thank you for offering such unique and high quality products Tea-licious! I can’t wait to get more.