This is the worst medical care or lack there of that I've experienced in my 40 years on earth. Located in a strip mall above a discount shoe store, this is everything that you can expect in a walk in clinic, from the waiting room more depressing than the DMV to the unqualified practitioners. Expect to start with a medical student that has not read or has difficulty reading your chart, then perhaps you will meet with a PA. I had to change my medical group to keep my pain management doctor so that's how it ended up at Dr. Lavi. I had been on testosterone for years but they wouldn't prescribe it. They referred me to an endocrinologist that took months to get an appointment with 15 miles away from my house only to have the woman tell me I don't know why they sent you here and referred me to a urologist. Also 15 miles away from my home another two months later that said, I don't know why they sent you here. Thad been on a specific sleeping medication that they do not prescribe so they referred me to a sleep specialist only to have my insurance required them to fill out a form. They refused to fill out the form unless I physically came in for an appointment. I broke my collarbone and was prescribed two days worth of Tylenol with codeine. You can make an appointment for telehealth for which they will not give you a specific time, but rather call you back whenever is convenient for them or in many cases not at all and you have to call the office again. I recently broke my hip and was supposed to go in for a follow up appointment. Not only did they not have my hospital records but they refused to request them. They lied and said that they were unable to do so, something that as my primary medical providers they easily could. I clarified this much with the records person at California Hospital. They wanted me to do their work for them and contact the hospital, request the forms, fill them out, send them to the hospital, and send the records to my doctors myself. They also lost my lab results not once but twice. I am so incredibly angry at this office and it's staff. It's a wonder that I was able to write this instead of just a laundry list of expletives.