Absolutely ludicrous practices of this office. My wife scheduled an appointment yesterday for tomorrow (7/19 for 7/21). She realized the next day that the appointment was not with a psychiatrist but with a psychotherapist (not what she scheduled for). So she cancelled the appointment and they charged us $100 cancellation fee because we cancelled 48-hours prior to the appointment time. SHE SCHEDULED THE APPOINTMENT 48-hours before the appointment. How can you charge a patient who isn't even officially a patient yet. Not one document has been signed. Not one HIPAA document has been signed. Not one practice policies document has been signed. NOTHING. NOT TO MENTION: the fact that even if SHE made a mistake in scheduling, she wouldn't be able to fix it without the $100 cancellation fee because she scheduled it 48-hours before the appointment date. Tried to call and fix it; apparently only Billing Dept. can handle it but they are closed. AT 3:45pm on a Wednesday, they are closed. What kind of practice is being run over there? I expect for this practice to fix this wrong.