BE WARNED...NEVER ACCEPT EVEN A 1 CENT DISCOUNT! ALL RETURN POLICIES WILL BE MADE VOID!!!! I was referred to Genesis by a coworker of mine, and had a good experience purchasing an engagement ring. While shopping the manager David and sales person Elizabeth, both stated how safe it was shopping their. If I wanted to upgrade the diamond later, I can. If need be, there was a 30 day return policy. Unfortunately, the proposal was not accepted by my ex. Devastated, I took the ring back 7 days after the purchase. What I found out is as I accepted a "discount" on the diamond and ring, THE "30 DAY RETURN GURANTEE" BECAME VOID! ​I was also only given 1 day for an exchange. The 30 day guarantee on the website and instore material deceptively leave out this stipulation. Their policy also states a 30 exchange period would be allowed, though they are denying me this as well. When leaving their store David the manage left me with the following words after a horrible week. "I did and said what I needed to make a sale, now this is just business." If I would have known how shady the business practices are at Genesis and how they go against everything they advertise, I would have stayed far away. DO NOT PURCHASE ANYTHING FOR A SINGLE PENNY OFF IF THERE IS A SLIGHT CHANGE YOU MAY NEED TO RETURN IT.