Short and sweet, this was a top to bottom amazing experience that I would do again. Everything from the communication from when I initially called (from houston) because I was worried that my flight would get canceled due to the hurricane, to texting where we are going to be meeting up at. The check in process was super easy, finding the spot was even easier and everyone was so polite. We did this for my girlfriend's birthday and she, most of all, had the absolute best time. The only small thing that I wish we could have done differently was go a bit higher in the balloon itself, but thats completely out of our control. We cant wait to come back and do it again next time we are in California