I ordered the full front zip sweater. I have 2 complaints. The first is that it seems the sweater fabric for the arms is different (lighter and slightly more brown) than that of the rest of the sweater. And the second is that the sweater pills. I love the sweater...it’s warm and I think looks nice but the quality control should be reviewed. As far as the company and ordering process; super easy. In fact I received the order ahead of time.