ABC Plumbing, Sewer, Heating, Cooling And Electric

A leaky garden faucet needed to be repaired. I thought it would be a simple job. If I could give them a negative 5 stars review, I surely would. First, ABC promised that a service professional would arrive between a 12:00 and 4:00PM service window. They called around 2:30PM to confirm that someone would arrive before 4PM and that they would call again 30-45 minutes prior to arrival. After waiting all afternoon, I finally called ABC at 4:30PM, 30 minutes past their promised timeframe, to see when the plumber would come. They told me that I was rescheduled for the next day. Next day: same story they told me that the employee called out sick and my appointment got rescheduled for two days later. The ABC service person called first and arrived on time. He was courteous and professional. He looked at the leaky faucet and took photos. He then gave me 3 estimates: one for $971for a new faucet, one for $735 also for a new faucet and lastly one for $599 for the repair! I then checked online to repair the leaky Garden faucet. I discovered the issue could be fixed with a $3.99 part. I did the repair myself and needed 10 minutes. It now works fine and does not leak. How dare you, ABC to charge $59 for a service call! That is criminal. You are taking advantage of people and suggest unneeded work to be done. This is a Disgusting Business Practice. Trust and believe that I will tell EVERYONE about your poor service and how your "un-professional" service. As to my relationship with ABC? Consider it done!!! They forced me to actually pay a 59.00 service fee to come out and basically try to rob us. I hope that they will reimburse the $59