20/20 EyeVenue

TL;DR: HIGHLY RECOMMENDED! Also, why they don't have 5 stars I can never understand. I'd give them 10 stars if I could! --- I had just left my eye surgeon's office so defeated after a surgery that was performed without informed consent. But that's a story for another day. Desperately looking for a solution for myself after almost a month of frustration and not being able to see well, not being able to read or help my children with some activities (crafts - Perler Beads, etc.), not being able to do my hobbies (crocheting), I called up places to see if I can just get eyeglasses that same day. This is how I found 20/20 EyeVenue. When I called, I spoke to Breanna. She was very helpful. She did not rush the conversation, she asked for all the information to ensure that they're able to provide me what I need, she answered all of my questions. When I got to their store, the first thing I noticed was how clean and bright their environment was. When you walk in, you will immediately feel the positive energy of the place. It just feels light. Interior design was great too. It's chic and modern. They welcomed me with a smile. I let them know that I'm on a budget and I know some places can be judgmental when they know someone's economic status -but they weren't. They treated me with respect and dignity. You also know that they cater to people from all walks of life because while they have high-end signature frames, they have a full range of beautiful stylish frames that are very affordable. I waited at their lobby while my glasses were being made. When my glasses came out, they were so imbalanced because as we will come to find out the following day, the prescription my eye surgeon gave me was grossly incorrect. Ms. Marcella, the owner, with her extensive experience in the field, seemed to have expected that the eyeglasses may not come out right. And she was right. She offered to get me an appointment to get re-evaluated the following day. Last minute she squeezed me into their calendar because she really wanted to help. The following day, Ms. Marcella had me do the tests using those eye machines you look through (the ones where you have to focus your eyes on the image of a house or a hot air balloon). Afterwards, I saw Dr. Rupa Patel. She did a very thorough examination and had me try various different lenses. She was very patient as we tried to figure out which one is best for me, being that one eye has gone through surgery and the other has not. They were able to give me the regular glasses that same day and it was great because I at least had something for distance in the meantime. The pair of bifocals needed to be ordered though. Roger helped me select a frame for it -he's fantastic! When it was time to place the order for my bifocals, Ms. Marcella said that with everything I've gone through, she isn't going to charge me for them. WOW. I am just so astounded at the kindness of the people at 20/20 EyeVenue. I have never seen any business owner as caring and giving as she is -and to a complete stranger!?? I can't even put into words how deeply I appreciate them. Like, if I won the lottery today I'll totally buy all the frames in their store right now or send a million dollar check their way. I received my bifocals the other day and I'm so very happy with them. They feel very well-made. The frame does not feel cheap. It's great quality. My vision is so crisp with these lenses! Excellent product. INCREDIBLE HUMAN BEINGS. What more can you ask for?