I called B&H this morning, 4/25, around 8am, they had someone out to fix my broken spring in my garage at 2:00pm and he was done by 2:20pm. Talk about incredible service, fast, same day, reliable and efficient. I want to say thank you to Tim, who was the guy who came here and did the great work in short time. The price for the springs replacement was also reasonable. I recommend using them !!