Top Rated Local

Claimed

2024

Awards & Partners
Awards & Partners

WinChoice, USA - Hot Springs, AR

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98.07  Rating Score™
Home Services
9:48PM - 9:48PM ▾

Of 1,638 rating posted on 6 verified review sites, WinChoice, USA - Hot Springs, AR has an average rating of 4.61 stars. This earns a Rating Score™ of 98.07.

WinChoice USA was founded by Shaun and Morgan, entrepreneurs at heart, who learned the art of managing a window manufacturing company by investing in a small franchise. As business expanded rapidly, the company looked for new business ventures to advance the company while also being committed to also investing in the local community. Thus, began WinChoice USA. Starting with only 5 employees, they have now expanded across the United States with over 10 locations across the southern region, manufacture their own windows and have over 20 years combined experience. WinChoice USA has been named one of the fastest growing companies by Inc, 5000. A major key to their success is the commitment to build long-term relationships based on integrity, performance and family values.

Serving: USA

Top Rated Local® Business in Arkansas (#36 in 2024)

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RateRate WebsiteWebsite CallCall Now Directions Location
5
14
4
2
3
0
2
2
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19 Total Reviews
4.3
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19 reviews | 4.3 average
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google.com
82 reviews | 3.5 average
guildquality.com
1505 reviews | 4.7 average
yelp.com
12 reviews | 2.5 average
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19 ratings & reviews posted directly on Top Rated Local®

Quality
4.6
Value
4.2
Timeliness
4.2
Experience
4.3
Satisfaction
4.4
OVERALL
4.3
Showing 1-10 of 17 items.

1 review

Public Service Announcement! WinChoice USA DOES NOT make or sell Impact Windows. If you have purchased impact windows from WinChoice, you should contact the Texas Board of Insurance at 1-800-578-4677 immediately and have one of their engineers inspect your windows. If the windows have not been installed yet, the inspection is free and I highly recommend you set up the inspection up yourself as Winchoice cannot be trusted. Don’t accept using their inspector as this can only be a scam since they do not offer or sell impact windows. I fell for the scam and now I have poor quality windows which didn’t pass city or state inspection. WinChoice admitted to the BBB that they did not offer or sell impact window even though they have it listed on my contract. BBB has all the facts and documentation that this company committed consumer fraud and this company still has an A+ rating. If you purchased impact windows within the last 2 years, hire an attorney immediately. This is an open and close case. According to the Texas Attorney General’s Office, you’re entitled to damages, which is the cost to replace the windows plus up to 3x that amount.

1 review

The men who installed our windows knew their business and did it quickly and well. The new windows have made a big noise difference. We're looking forward to not having cold drafts this winter like we did with our old windows!

1 review

Great experience. Highly recommend!

1 review

Everything was perfect

1 review

Verified
Professional and fast service; however, I did not like feeling pressured to give names for referrals.

Reply from business

Thank you for your feedback, LaTonia! We never want you to feel pressured, we just love serving clients like you!

1 review

Verified
Great customer service! Timeless installation. I definitely recommend

Reply from business

Thank you for your recommendation, Kimi!

1 review

Verified
The people that demonstrated the product in my home were very professional and knowledgeable. The installers did a great job also the man who came to fix the one minor problem there was with a seal during installation. The installers had difficulty with their vehicle but my mechanic was able to help them. Great experience.

Reply from business

We're happy to hear you had such a great experience with us as that is exactly what we strive for!

1 review

Verified
The crew who installed our windows i11/12:2019 were super professional, friendly and worked consistently throughout the day. We are very pleased with our windows.

Reply from business

Great to hear, Tony! Thank you for your recommendation!

1 review

Verified
Such a pleasant experience with everyone I have worked with, from the phone, home demonstration associate and the installers. They were all very professional but very personal and friendly. Could not have more pleased.

Reply from business

Thank you so much for your recommendation! It's our pleasure to ensure your experience was a great one!

1 review

Verified
I was well satisfied with this company

Reply from business

Thank you for taking the time to leave us your recommendation!

*3 additional reviews is factored into the overall rating, but is not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.