Do not, do not, do not take your senior/hospice animal here for care. My dog was dying (gradually, from old age, poor thing was 15) and had pain from some undiagnosed problem (wasn't worth putting him through the diagnostics to get details).
Suburban Veterinary REPEATEDLY failed to refill his prescriptions for pain meds. In one instance, I found out around 11:00 am on a Friday that my local pharmacy did not have the drug Suburban Veterinary had prescribed on Tuesday. Because it was an opiate, I needed a new prescription. I couldn't just transfer it to another pharmacy. I called Suburban Veterinary every 45 minutes or so until they closed, but either the staff did not bother to tell the doctor I had called, or the doctor couldn't be bothered to respond--despite me explaining over and over, often in tears, that my poor old dog was going to spend the weekend in excruciating pain--until around 4:30 the staff told me the doctor had gone home for the weekend and there was nothing anyone could do to help me until Monday.
That's just one example of problems I had with them. There was the time two other clients and I were standing outside the office in blustery wind, banging on the door to get in. They were there, having a staff meeting, but had failed to put a notice on the door and opted not to respond to all of us out there, even long enough to tell us to come back in 20 minutes.
Frankly, these guys are mostly ********s. The place always smelled funky, the staff were never kind, I waited hours, on the regular, like a scheduled vet appointment was a trip to the ER on a particularly bad Saturday night. But missing my poor dog's pain meds so often was absolutely unacceptable. If I'd had any choice (didn't have a choice, hada just moved here, and it was in a phase of the pandemic where I would have had to wait months for a "new patient" appt to get pain meds for a dying dog who might not even live that long), I would have left.
SO: If you are reading this and you have a choice, go elsewhere. What a bunch of *******s.
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