Safe-Dry® Carpet Cleaning Of Collierville

I had 2 rugs picked up for cleaning. The Tech that came out was unprofessional to begin with then tried to up my price me after loading them in his van. Extremely disappointed with my communication with Blake (aka manager) for several issues I will not detail here. They tried changing my return date on the date it was to be returned which I had made special arrangements to be available for. When they did return, I discovered nothing had been done to them; same condition as when they left. They are scheduled to come out and attempt to "clean again", but what I am most disappointed in is the level of unprofessional service provided. I called back and asked to speak to the owner (Chaz) but was told he was unavailable. I requested a call back from Chaz, but it has been 3 days and I still have not heard back. This is all so unacceptable. I do not recommend this company at all.