Morris-Jenkins

He arrived on time on Friday and sat outside the house for about 10 minutes. When he came in, he inspected the leak for about 30 seconds. He went back to his vehicle for about 15-20 minutes, then came back to show me the quotes. He told me it was going to be $400 to fix the leak. I should replace the entire shower piping for $1200. The plumber (Michael) was pushy and tried to sell me on spending $10,000 to replace all the plumbing in the house. I paid the $400 for him to do the work of replacing about 20" of exposed pipe. He did the work in about 10 minutes. He went back to his vehicle for 15 minutes then came back to get payment. It seemed a little steep to pay $400 for 10 minutes of work and less than $20 in materials. But the leak was fixed. Well, so I thought. The Morris Jenkins plumber pointed out there was flood damage and recommended Flood Medic. Flood Medic has come out and is drying the space now (Monday). When they arrived this morning, they pointed out that there was a leak higher up the wall on the same shower pipe which had been leaking over the weekend. I called Morris Jenkins thinking they would fix the repair. The same Morris Jenkins Plumber (Michael) said I would have to spend another $1200 to replace all the pipe around the showerhead leak. I ask if they would take $400 off since they didn't fix the leak the first time and would be replacing the work they just did. They responded that they would give me 5% off if I spent $3000 to replace all the pipes in the bathroom. I called another plumber, and I am getting the whole bathroom done for less than $1200. I felt like I was dealing with a used car salesman. The plumber was pushy and made me feel uncomfortable. The experience was stressful. Morris Jenkins sends a misleadingly personal text that says "Mr. Jenkins told me..." at the beginning of every text. They have a higher price (2 to 3 times) than anyone else I called. I was not expecting such a huge price differential between them and other reputable plumbers. I am not impressed and will not be using them again. This has been a terrible experience.