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Awards

Masterpiece Lighting

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89.62  Rating Score™
Home Services
8AM - 5PM ▾

Of 164 ratings posted on 10 verified review sites, Masterpiece Lighting has an average rating of 4.76 stars. This earns a Rating Score™ of 89.62.

Masterpiece Lighting is a company with a heritage of more than 50 years. Opening under the name Masterpiece Lighting, Inc in February 2005, the past legacy of superb quality and service excellence has been combined with the latest in design, colors, and texture for an unequaled resource in diversity and originality. For homeowners, designers, architects and builders, we offer distinctive lighting, including antique/vintage chandeliers, ever-expanding selection of transitional/contemporary and traditional lighting, architectural hardware, bath and kitchen faucets, ceiling fans, home accessories, and reproduction furniture.

Serving: ATLANTA, GA

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27 Total Reviews
4.7
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27 ratings & reviews posted directly on Top Rated Local®

Quality
4.7
Value
4.6
Timeliness
4.7
Experience
4.7
Satisfaction
4.8
OVERALL
4.7
Showing 1-10 of 27 items.

1 review

I ordered a light fixture & after 2 days was told it had shipped. Two days later told again it had just shipped. When the 3rd email came saying exactly the same thing I called & was told it was shipping that day…I cancelled the order & received it from another company in 3 days. Horrible!

Reply from business

Mrs. Clayton, thank you for your feedback. You placed this order Christmas Day, Sunday, 12/25/2022. Most of our manufacturers were closed Monday, 12/26/2022. The responses you received from us were automatically generated. This was an unusual circumstance due to the holidays. We sincerely apologize to you for disappointing service.

1 review

Item perfect for us at a great price delivered quickly - what more could one ask for?

1 review

I took my Visual Comfort Billiard ceiling light to the Mid-Town location today because it had issues with the wiring and one of the bulb sockets. I had previously visited them before Christmas when they were able to find a replacement socket for the piece, but fixing the wiring was beyond me. Phil worked on it for nearly an hour and was abe to fix it and tested it to make sure that it worked. This was a complimentary service even though I myself had not purchsed the fixture originally. Above and beyond service. Thank you again!

Reply from business

Derek, thank you for your business and for coming into our store. You have captured the true value of what we strive to be for our customers each day - excellence in everything. Thank you, again.

1 review

Verified
Heather Vanderbunt is a real professional. It is not just the sale that matters, she really cares about her clients. I would highly recommend her without reservation.

Reply from business

Charles, thank you for your business and the fine review about Heather. You hit the nail on the head--Heather genuinely cares and strives to do the right thing every day. Thank you for noting that quality. Thank you again for your review and your business.

1 review

Heather was a tremendous help and an ultimate professional! It was a pleasure doing business with Masterpiece through Heather. Thank you!

Reply from business

Anne, thank you for your fine review. Heather is an amazing part of our great family business. We appreciate your business. We understand people make us strive towards perfection. Thank you, again!

1 review

The sale process was easy. They were also a huge help when we had questions with install. The follow through and tenacity they had to make sure we were happy was refreshing. There is still great customer service out there!! I would highly recommend!!!! Buy some lights from these guys!!!

1 review

Heather was awesome! She worked with me on two projects and was able to help me narrow down my selections. I would definitely recommend Masterpiece Lighting!

Reply from business

Nancy, thank you for your business and for taking the time to give us your feedback. We have the best customers, imaginable. And we agree with you; Heather is fantastic. Thank you again!

1 review

Verified
Our sales person, Linda, was extremely knowledgeable and experienced. She guided us in selection to ensure we had styles we liked that fit our budget and that were appropriate for the type of lighting required in each room. We highly recommend Masterpiece Lighting.

Reply from business

Jo Ellen, we sincerely appreciate your business. Thank you for your feedback. Linda is an incredible member of our family. She is knowledgeable, honest, and kind. Again, thank you very much for shopping with our family business.

1 review

Verified
First of all, I was warmly greeted and put at ease. Then my desires were listened to and the very helpful sales associate showed me what was possible. I finally settled on a pair of sconces that are just beautiful in my home. I will be in again very soon as my project is now calling for more lights. Can't wait to see what's new.

Reply from business

Sally, first, thank you for your business. We sincerely appreciate you trusting us. Thank you for an excellent, thorough review. Masterpiece is a small, family business. How our customers feel about us means everything. We strive to be the best, and when we fail, we take it personally and seriously. Thank you for recognizing our genuine efforts paid off with your experience. Thank you again for your business and review. The Owner

1 review

Verified
As always Mike Oeberst is a pleasure to d3eal with.

Reply from business

This is great, Jim! We appreciate the feedback and will look forward to seeing you again soon.