Top Rated Local

Claimed

2024

2024

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Awards & Partners

Lock Doctor

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94.88  Rating Score™
Locksmiths
12PM - 12PM ▾

Of 187 ratings posted on 6 verified review sites, Lock Doctor has an average rating of 4.79 stars. This earns a Rating Score™ of 94.88.

Lock Doctor is committed to providing excellent service at an affordable price. Our team has experience and training in a wide range of services so you can trust us to get the job done right.

Top Rated Local® Business in Arkansas (#3 in 2024)

Top Rated Local® Business in Arkansas, Locksmiths (#1 in 2024)

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1 rating & review posted directly on Top Rated Local®

Quality
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Timeliness
1.0
Experience
1.0
Satisfaction
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1.0
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1 review

I was locked out of my apartment and I called the Lock Doctor multiple times last night (1:30 AM, 2 AM, 2:30 AM, & 3 AM) and I left voicemails with my name number and time I called. I NEVER received a call back. Not one. I even called at 3 PM to ask why I was never called back. The guy said, “sorry, we aren't available 24 x7 anymore.” I asked why they didn't update their hours and your voicemail and didn't really get an answer. I then asked what time they start working in the morning and he said 7 AM. I said that if you start at 7 AM, why didn't I receive a call back? They didn't even check their voicemails. If you’re not 24 x7 then update your hours and voicemail. Then at least have the decency to call back potential clients that do leave a voicemail when you start your day! Very poor service and unprofessional! Do NOT use their services