Footprints Floors

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97.50  Rating Score
3:11PM - 3:11PM ▾

Of 523 ratings posted on 5 verified review sites, Footprints Floors has an average rating of 4.65 stars. This earns a Rating Score™ of 97.50.

Top Rated Local® Business in Colorado, Flooring Contractors (#5 in 2024)

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1 Total Review
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1 rating & review posted directly on Top Rated Local®

Quality
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Value
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Timeliness
1.0
Experience
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Satisfaction
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1.0
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1 review

I paid them to repair the floors and refinish them. They attempted to refinish my floors twice. First attempt the Stain looked good, but once the polyurethane went down there was some kind of reaction and caused bubbles to form throughout the floors and stairs. So they decided to try it again, once again the stain looked good, but once the finish went down something happened. It caused the floor to look like it was now painted and not stained. The bubble issue also came back, so their attempt to fix that issue did not work. They never tried to fix the stairs, so the stairs still have bubbles. Instead they just gave me some money off the price of the stairs, but comes nowhere close to what I paid for them to be done in the first place. I also found that they only attempted to fix part of my closest and not the whole thing. They charged me for a few things that were never done. 1. They were supposed to water pop the floors, which if this was done might of prevented them from needing to put 2 coats of stain down. 2. They charged me to haul away trash from my property, but just ended up putting it in the dumpster I already paid for and had a weight limit allowed. 3. They never put up plastic barriers or taped anything off. So my kitchen and bathroom were dusty. Along with my baseboards being damaged and other things. 4. They were supposed to buff my floor after the second coat of finish before putting the 3rd coat on. This never happened both times. They got stain all over my walls, banister, doors, and bathroom sink and kitchen floor. So now I need to sand and repaint multiple things throughout the house. Also learned they fired the 1 guy who was the lead on doing the work at my house. Overall do not recommend, and I would find another business to do have any work done at your house.