Andrea L.

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Georgia Home Movers

99.21  Rating Score
10AM - 4PM ▾

Of 717 ratings posted on 4 verified review sites, Georgia Home Movers has an average rating of 4.92 stars. This earns a Rating Score™ of 99.21.

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THIS WAS THE WORST MOVE WE HAVE EVER ENDURED! And as a former military family, we have moved a lot! The first time we used their service to put some items in storage, we were pleased so we decided to use them again to complete our move after we sold our home. THE WORSE MISTAKE WE MADE! Georgia Home Movers was hired with specific instructions to take certain items to our storage unit and the rest of our items to our new residence. After about 3 1/2 hours of loading the truck, they announced (as they were getting in the truck to leave) that the truck was full and that they could do no more. When we pointed out that that after the items that were going to storage was unloaded, there would be enough space to come back and get the rest of the items. We were emphatically told "We don't do that!" They refused to come back to get the remaining items and told us there was nothing they could do. They left the remaining items throughout the house as if they had no intention of ever moving them. Management even questioned US  about how the truck was loaded and why our belongings did not not fit as if WE were the ones who  loaded the truck! We ended up renting a U-Haul truck to complete our move! Also, during the move, they broke down our king size bed with an adjustable base but left the feet of the base on the floor -- even after we told them to be sure to get the feet because the bed can't be set up without them. They shrugged it off and kept the feet on the bedroom floor, which means they could not set up one of the largest pieces of furniture once they unloaded it. We were unable to bring the feet to the new residence before the movers finished unloading the truck BECAUSE WE HAD TO GET A U-HAUL to complete our move since we had to be out of our home before the next morning. This not only cost us additional money but we also endured aches and pains of lifting and moving heavy items -- which is why we hired movers in the first place! Management made no attempt to rectify this horrible predicament that they created. And for this reason, WE WILL NEVER USE the services of Georgia Home Movers again!