When there is an issue with the lack of security or a package is missing (daily occurrence), management’s actual response time is quite fast but It’s always the same answer “ thank you for reaching out, we realize there’s a problem, and if you have a major security concern, call the Long Beach Police Department. Cars are constantly broken into and packages stolen. There is a courtesy security patrol but calling them “security” is a stretch of the imagination. Residents are charged $100 a month per space, per vehicle. My car has been broken into twice in less than a year. There are no cameras in the garage and again, “security” patrol can usually be found in the hub eating lunch or in their cars smoking. We are charged for water, gas to heat the water, water waste, trash, and sewage. This is in addition to your actual rent. We are also charged $95 for a technology package that you cannot opt out of. They recently switched to keyless entry; however, the Chirp system isn’t always reliable. In the event you need a FOB to get in because it’s not working, you are charged a fee. The elevators and hallways are frequently defecated in by pets, although maintenance will come clean it up. The only plus about living here is that the maintenance department is spot on. I feel management could do more to make this a safer community to live in. Granted, it’s a corporate-owned building, but management should advocate for the residents when it comes to building security. Needless to say, the turnover of residents it’s substantial.